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Change / Maintenance Communication Draft

Draft user-facing comms for a planned change or maintenance window, for review before sending.

The prompt
Draft a clear, non-technical notification for end users about [planned change/maintenance]:
- What is happening and why
- When (window) and expected impact
- What users need to do (if anything)
- Who to contact

Keep it calm and plain-language. This is a draft for review before sending.

How to use it

  1. 1Select Copy the prompt above.
  2. 2Paste it into Microsoft 365 Copilot.
  3. 3Replace anything in brackets with your own detail, then send it.

Copilot gathers and drafts. You verify and decide. Check every figure, name and date against the system it came from before you act on it.

Written for

IT Manager, Service Desk Lead, IT Comms