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Sentiment & Tone Analysis

Understand email sentiment and get AI recommendations for appropriate response tone

The prompt
Analyze the sentiment of the email below. Identify whether the tone is concerned, frustrated, confused, urgent, positive, or neutral. Suggest a response tone to match.

How to use it

  1. 1Select Copy the prompt above.
  2. 2Paste it into Microsoft 365 Copilot.
  3. 3Replace anything in brackets with your own detail, then send it.

Copilot gathers and drafts. You verify and decide. Check every figure, name and date against the system it came from before you act on it.

Written for

Customer Support, Sales, All Employees