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Carrier Performance Research

Gather carrier feedback from communications for performance review.

The prompt
Search for discussions about [Carrier Name] performance. Find:
- On-time delivery mentions
- Damage or loss incidents
- Pricing concerns
- Service issues raised
- Communication quality
- Claims discussions

This is input for carrier scorecard. Formal metrics from TMS.

How to use it

  1. 1Select Copy the prompt above.
  2. 2Paste it into Microsoft 365 Copilot.
  3. 3Replace anything in brackets with your own detail, then send it.

Copilot gathers and drafts. You verify and decide. Check every figure, name and date against the system it came from before you act on it.

Written for

Logistics Coordinator, Transportation Manager, Freight Manager