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Team Performance Context

Gather qualitative team feedback for 1:1s and reviews. Metrics from ticketing system.

The prompt
Search for feedback and discussions about my support team over the past month:
- Customer compliments received
- Issues or complaints mentioned
- Training needs identified
- Process improvement suggestions
- Workload concerns raised

This is context for team review. Actual metrics from support platform.

How to use it

  1. 1Select Copy the prompt above.
  2. 2Paste it into Microsoft 365 Copilot.
  3. 3Replace anything in brackets with your own detail, then send it.

Copilot gathers and drafts. You verify and decide. Check every figure, name and date against the system it came from before you act on it.

Written for

Support Lead, Support Manager, Customer Service Manager

More for Customer Success & Support

See all 16 prompts

From the source collection in awesome-microsoft-copilot-prompts, licensed CC BY-SA 4.0.